Terms of Data Protection

Company name: CoLife services s.r.o.
Headquarters: Pod dráhou 1637/2, Holešovice, 170 00 Praha 7
CIN: 06501478
E-mail: info@colifeservices.cz 

A. Introduction

  1. The privacy of visitors to our website is of great importance to us, and we are committed to protecting it. This policy describes how we handle your personal information.

  2. By giving your consent to the use of cookies upon your first visit to our website, you allow us to use cookies during each of your subsequent visits.

B. Collection of Personal Data

The following types of personal data may be collected, stored, and used:

  1. Information about your device, including IP address, geographic location, browser type and version, and operating system.

  2. Information about your visits and use of this website, including referral source, duration of visit, pages viewed, and website navigation paths.

  3. Information such as your email address, provided when registering on our website.

  4. Information entered when creating a profile or ordering services through our website — such as your name, date of birth, address, and email.

  5. Information you provide when subscribing to our email or newsletter services.

  6. Information you enter when using any of the website’s services.

  7. Information generated while using the website, including frequency, timing, and circumstances of use.

  8. Information relating to your purchases, services, or transactions made through the website, including name, address, telephone number, email, and payment details.

  9. Information contained in any communication sent to us via email or through our website, including its content and metadata.

  10. Any other personal information you voluntarily provide.

Before sharing another person’s personal information with us, you must ensure that person’s consent to both the disclosure and processing of their personal data in accordance with this Policy.

C. Use of Your Personal Data

Personal information submitted through our website will be used for the purposes stated in this policy or on relevant pages of the website. We may use your personal information to:

  1. Administer our website and business operations.

  2. Personalize the website experience for you.

  3. Enable your use of the services available on the site.

  4. Provide services or products purchased through the website.

  5. Send invoices, payment reminders, and manage payments.

  6. Send non-commercial communications.

  7. Send notifications you specifically request.

  8. Send newsletters if you have subscribed (you can unsubscribe at any time).

  9. Send marketing communications related to our business or to carefully selected partners, by post or, with your consent, by email or similar technology (you can opt out at any time).

  10. Provide anonymized statistical data about our users to third parties (without identifying individual users).

  11. Handle inquiries and complaints related to our website.

  12. Maintain website security and prevent fraud.

  13. Verify compliance with the website’s terms of use.

  14. Any other lawful purpose consistent with this policy.

We will not share your personal information with third parties for their direct marketing purposes without your explicit consent.

D. Disclosure of Personal Data

We may disclose your personal data to our employees, officers, insurers, professional advisors, agents, contractors, or service providers as reasonably necessary for the purposes described in this policy.

We may disclose your personal information:

  1. When required to do so by law;

  2. In connection with ongoing or future legal proceedings;

  3. To establish, exercise, or defend our legal rights (including sharing data with others for fraud prevention and credit risk reduction);

  4. To a buyer or prospective buyer of our business or assets;

  5. To any person we reasonably believe a court or competent authority may require us to disclose such information to.

Except as provided in this policy, we will not disclose your personal data to third parties.

E. International Data Transfers

  1. Data collected may be stored, processed, and transferred among countries where we operate, in accordance with this policy.

  2. Data may be transferred to countries outside the European Economic Area, including the United States of America, which may not have equivalent data protection laws.

  3. Personal information submitted for publication on our website may be accessible globally. We cannot prevent its misuse by others.

  4. By using our website, you expressly consent to such international data transfers.

F. Retention of Personal Data

  1. This section outlines our data retention policies to ensure compliance with legal obligations.

  2. Personal data will be retained only for as long as necessary for the purposes for which it was collected.

  3. We may retain documents containing personal data:

    • When required by law;

    • When the documents are relevant to ongoing or potential legal proceedings;

    • To establish, exercise, or defend legal claims.

G. Security of Your Personal Data

  1. We take reasonable technical and organizational precautions to prevent loss, misuse, or alteration of your data.

  2. All personal information you provide is stored on secure, password-protected, and firewall-protected servers.

  3. Electronic financial transactions made through our website are encrypted.

  4. While we take precautions, we cannot guarantee the security of data transmitted over the Internet.

  5. You are responsible for keeping your password confidential; we will never ask for it outside the login process.

H. Changes

We may update this policy from time to time by publishing a new version on our website. You should check this page periodically to ensure you are aware of any updates. We may also notify you of significant changes by email or via messages within the website.

I. Your Rights

You may contact us to request access to the personal data we hold about you. Providing such data is subject to proof of identity (e.g., a copy of your ID card or passport).

You have the right to:

  • Withdraw consent to data processing at any time,

  • Rectify or update your personal data,

  • Request restriction or objection to processing,

  • Request data transfer,

  • Be informed about any security breach involving your data,

  • Request deletion (“right to be forgotten”) of certain personal data.

If you believe that we are processing your data unlawfully, you have the right to file a complaint with the supervisory authority — The Office for Personal Data Protection of the Czech Republic (ÚOOÚ).

J. Third-Party Websites

Our website may include links to third-party websites. We are not responsible for the privacy policies or practices of those third parties.

K. Updating Your Data

Please inform us if any personal information we hold about you needs correction or updating.

L. Cookies

Our website uses cookies. A cookie is a small file containing an identifier sent by a web server and stored by your browser. This identifier is sent back to the server whenever the browser requests a page.

Cookies can be “persistent” or “session”:

  • Persistent cookies remain stored until their expiry or deletion by the user.

  • Session cookies expire once the browser is closed.

Cookies generally do not contain information that personally identifies you, but may be linked to personal information we store.

We use cookies to:

  • Recognize your device and session,

  • Improve website usability,

  • Analyze website traffic via Google Analytics,

  • Manage the website and prevent fraud,

  • Personalize content and advertising.

Most browsers allow you to refuse or delete cookies. However, blocking cookies may negatively impact the functionality of many websites, including ours.